OLA is part of DELIA, our new operational framework.

For a high-level overview of DELIA, click here.

The Delia platform now shifts to DORA – the docket reader. Many firms now work for dedicated clients. Their clients call them with incoming dockets. However, the firm still monitors dockets to see if there are new developments, discuss who will be taking a case and so on.

In some cases, a new docket is missed or it sits idle too long. Dora aims to remedy that.

Dora the docket reader analyzes incoming dockets. She then organizes them into queues and enables assignments across geographically distributed teams, as needed.

Once the docket is assigned, Dora measures productivity. The platform creates visibility into how many of the incoming dockets turn into billable hours and how soon.

Dora gives firm productivity and profitability a new meaning. For a high-level overview of the DELIA platform – see here.

Our call to action: